HOSTED TELEPHONY 14-DAY FREE TRIAL
No strings attached.
Not sure if hosted telephony will work for you?
Try it before you buy it with our no strings attached, 14-day free trial.
- Try up to 5 licenses to see how you and your team use it.
- Use the app or access it through Voice Over IP.
- Have a standard handset on your desk.*
Our dedicated team will have you up and running in no time. If you decide you don’t like it, no worries, no hard feelings.
FAQ
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FAQ
General Question
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Absolutely. We will need a lead time of 4-months to allow us to focus on your specific requirements to customise your new system and install it at your new premises ready for your arrival.
Yes. Porting (moving your number from one provider to another) agreements are in place between providers and this is a standard everyday occurrence.
Yes. We provide a free audit to enable you to understand what services you are paying for and your contractual obligation. Our audits frequently uncover unnecessary costs which allow you to reallocate the savings. We regularly provide clients with a better solution at cost-neutral or even cost beneficial rates against their existing overhead.
UM brings together many different types of electronic messaging (email, SMS, fax, voicemail, videos, document sharing) into one place and accessible from a variety of devices.
Disaster Recovery is the method by which we keep your business in contact with your clients despite the primary telephony service having failed. There are numerous ways to do this, and we will be happy to provide guidance on this point.
Cloud Voice
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Very easy. Once you have an appropriate broadband connection, which we can supply, it’s as straight-forward as identifying the features you require and then we’ll set you up to connect directly to the network.
Absolutely not. They range from a very basic carrier with only one server and lack of development to a network with multiple servers across several datacentres with constant ongoing development and high levels of customer service. Naturally, we at SCS only provide solutions in the latter category.
A cloud-based solution has the controller (the brains of the system) system hosted remotely in a data centre whereas an on-premises solution means the controller is hosted on your premises. The feature set will be the same so the distinction will be your attitude towards technology and your favoured method for funding the solution.
Call Centre
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Yes - we provide many different solutions which all integrate with most enterprise CRM’s.
Most service based, and customer-facing operations would benefit from having integrated systems that collect data to enhance their customer experience approach. SCS will fully assess your specific environment and requirements and recommend the most appropriate and cost-effective solution for your business.
No – in fact some solutions have it as a standard offering.
Absolutely. We can provide a solution that means it is irrelevant what method your client chooses to communicate through: phone, email, web chat, SMS or social media can all be placed into one agent’s queue and prioritised if required.
Cloud Voice
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua
Very easy. Once you have an appropriate broadband connection, which we can supply, it’s as straight-forward as identifying the features you require and then we’ll set you up to connect directly to the network.
Absolutely not. They range from a very basic carrier with only one server and lack of development to a network with multiple servers across several datacentres with constant ongoing development and high levels of customer service. Naturally, we at SCS only provide solutions in the latter category.
A cloud-based solution has the controller (the brains of the system) system hosted remotely in a data centre whereas an on-premises solution means the controller is hosted on your premises. The feature set will be the same so the distinction will be your attitude towards technology and your favoured method for funding the solution.
Call Centre
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua
Yes - we provide many different solutions which all integrate with most enterprise CRM’s.
Most service based, and customer-facing operations would benefit from having integrated systems that collect data to enhance their customer experience approach. SCS will fully assess your specific environment and requirements and recommend the most appropriate and cost-effective solution for your business.
No – in fact some solutions have it as a standard offering.
Absolutely. We can provide a solution that means it is irrelevant what method your client chooses to communicate through: phone, email, web chat, SMS or social media can all be placed into one agent’s queue and prioritised if required.